Shipping Policy

1. Delivery Method

All software sold through Viewlistic is delivered digitally. No physical items are shipped.
Once your order is processed, you will receive an email containing your license key, download instructions, and any necessary activation details.

2. Delivery Timeframes

Orders are typically processed within 1–3 business days after payment confirmation.
Delivery times may vary depending on vendor processing and product type. Some licenses (e.g. Autodesk subscriptions) may require additional verification or account setup before activation.

3. Order Confirmation

After completing your purchase, you will receive:

• An order confirmation email summarising your purchase.

• A license delivery email containing your product key and download instructions once your order is approved.

If you do not receive your license email within the expected timeframe, please check your spam or junk folder before contacting us.

4. Delays

While most orders are fulfilled promptly, delays can occur due to:

• Vendor system maintenance or verification requirements

• Payment processing issues

• Incomplete or incorrect customer details

We will notify you promptly if there is any delay in fulfilling your order.

5. Incorrect or Missing Delivery

If you receive an incorrect license or do not receive your digital delivery within the stated time, please contact us within 7 days of purchase at info@viewlistic.com.au. We will verify the issue and resend the correct license as soon as possible.

6. Physical Products

If, in the future, we offer any physical items (e.g., training materials or packaged software), standard domestic and international shipping fees and delivery times will apply. Details will be provided at checkout.

7. Contact

For questions regarding your order or delivery, please contact:
Viewlistic Pty Ltd
Email: info@viewlistic.com.au
Website: www.viewlistic.com.au